Once you have placed your order, we will send you a confirmation email to track the status of your order.

Once your order is shipped we will send you another email to confirm the expected delivery date as well as the link to track your order (when the delivery method allows it).

Additionally, you can track the status of your order from your "order history" section on your account page on the website.

We can only change orders that have not been processed for shipping yet.

Once your order is under the status "preparing for shipping", "shipping" or "delivered", then we cannot accept any edits to your order.

To make changes to your order, please reach out to support through the helpdesk.

We currently ship within Nigeria and west-Africa.

For shipping to united states and other parts of Europe,please reach out to our support through our helpdesk.

Once you've placed your order, it usually takes 24 to 48 hours to process it for delivery.

Standard shipping time for the countries covered by our delivery partners is presented below. You can find them when choosing for a delivery method before confirming your order:

- Nigeria: 3-7 days
-West Africa: 3-15days
-Other Regions: Contact Support

You can purchase on our website using your Card or Bank Account - Secured by Paystack

We additionally accept payments through bank transfer,bank deposits and instant online payments by Watupay.

For international orders, we accepts payments through Paypal and Paystack.

You can choose these payment methods at checkout.

We currently only support the following currencies for charging our customers in their local currencies: USD and NGN.

If your credit or debit card uses another currency, then you will be charged in USD or NGN
Your bank will apply the corresponding conversation rate of the currency you choose.

Once you have placed your order, we will send you a confirmation email to track the status of your order.

Once your order is shipped we will send you another email to confirm the expected delivery date as well as the link to track your order (when the delivery method allows it).

Additionally, you can track the status of your order from your "order history" section on your account page on the website.

Deliveries in Europe will have to pay customs taxes.

Our delivery partner will handle the clearance and will invoice you in local currency for the duties and taxes linked to your order.

For more information, please refer to the website of the delivery partner handling your delivery.

Shopping on Transville Agro is easy! Once you have found the farm produce/agro-product/item you want to buy, just follow the steps below:

    • Click on ‘Buy Now’ to add agro-allied tems or Livestock to your cart
    • Click on ‘Cart’ in the top right corner
    • Register an account or Login into your existing account by entering your Email and password
    • Enter your shipping/billing information, ensuring your address is complete and accurate
    • Choose your preferred payment option
  • Click on ‘Confirm order’ to complete your order

Once your order is placed, we will either automatically confirm it by notifying you via Email, or we will call you for confirmation in case we need more details. 

You will get an email confirmation from us once your order has been confirmed.

Please contact our Customer Service Team on ​0903 374 0382 or contact us here so we can help you to resolve the issue.

The warranty for your product should start from the date of order. For more information.please refer to the vendor/product page or contact our customer care on 0903 370382.

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